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Diploma

Level 3 Award in Dealing with Consumer Debtors in Financial Hardship

Diploma Level: Undergraduate diploma Mode: Online / Distance learning

This course equips learners with the essential skills to effectively manage consumer debtors facing financial hardship, suitable for finance professionals and support staff.

Overview

The Level 3 Award in Dealing with Consumer Debtors in Financial Hardship focuses on understanding the complexities of consumer debt and the best practices for supporting individuals in difficulty. Learners will explore the legal frameworks, ethical considerations, and practical techniques for effective communication with debtors. Delivered through a combination of interactive workshops and case studies, this course prepares participants to navigate sensitive financial discussions. By enhancing their skills in debt management, learners will be better positioned to support clients and advance their careers in accounting and finance roles, particularly in credit control and financial advising.

Entry requirements

• Basic understanding of finance principles • Prior experience in customer service or finance roles is beneficial • Suitable for individuals working in debt management or related fields

International applicants and their qualifications are accepted.

Step into a transformative journey where you'll become part of a vibrant community of learners from many different nationalities.

When you join, your qualifications are recognised and accepted, making you a valued member of a diverse, internationally connected community.

Course Content

• Overview of consumer debt and financial hardship • Legal and ethical considerations in debt management • Techniques for effective communication with debtors • Strategies for negotiating repayment plans and settlements

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% cheaper than most universities and colleges

Duration & course fee

The programme is available in two duration modes:

  • 6 Months: GBP £1250
  • 9 Months: GBP £950

This programme does not have any additional costs.

The fee is payable in monthly, quarterly, or half‑yearly instalments. You can avail 5% discount if you pay the full fee upfront in a single instalment.

Payment plans

6 Months - GBP £1250

Payment option (a): GBP £416 x 3 monthly instalments

Payment option (b): GBP £1187.50 x 1 instalment (5% bursary)

9 Months - GBP £950

Payment option (c): GBP £190 x 5 monthly instalments

Payment option (d): GBP £475 x 2 quarterly instalments

Payment option (e): GBP £902.50 x 1 instalment (5% bursary)

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